Elmorinuo Return & Refund Policy

At Elmorinuo, customer satisfaction is very important to us. Please read our return and refund policy carefully before making a purchase.

Returns & Refunds

• No Returns or Refunds on Damaged Products:
  We do not accept returns or issue refunds for products that are damaged after delivery or due to mishandling by the customer.

• Defective Products:
  If you receive a product that is defective due to a manufacturing fault, you may request a return or exchange.

  • Customers must notify us within [7 days] of receiving the product.

  • The product must be returned in its original packaging, unused, and with proof of purchase.

  • Customers are responsible for shipping the defective item back to us. Once the product is inspected and confirmed as defective, we will send a replacement or issue a refund.

Shipping Costs

• Customers are responsible for all return shipping costs.

• Original shipping fees are non-refundable.

Non-Returnable Items

For hygiene and safety reasons, certain products may not be eligible for return or refund. These will be clearly stated on the product page at the time of purchase.

Contact Us

If you believe you have received a defective product or need assistance with a return, please contact our support team at [elmorinuo@gmail.com].